PRIVACY AND SECURITY POLICY

 

All services provided in our store and at ÇAMLICA MAH. LEFKOSE CAD. A BLOK NO: 76 /1 IÇ KAPI

The company registered at NO: 24 NILÜFER/ BURSA , SYNTHESE ATELIER DE PARFUM KOZMETIK ITHALAT IHRACAT SANAYI TICARET LIMITED SIRKETI, belongs to and is operated by our company.

Our company may collect personal data for various purposes. Below, we explain how and in what way personal data is collected and how and in what way this data is protected.

Membership or By filling out various forms and surveys on our website , members provide certain personal information about themselves (such as name, surname, company information, telephone number, address, or email address). This information is collected by our store as part of the nature of our business.

Our company may periodically send campaign information, information about new products, and promotional offers to its customers and members. Members can choose whether or not to receive such information during registration, and can change this choice later in the account information section after logging in, or by using the link in the notification message they receive.

During the verification process conducted through our store or via email, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope defined in our "User Agreement" with our members.

To identify system-related problems and to quickly resolve any issues or disputes that may arise regarding the service provided, Our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and collect comprehensive demographic information.

Our company may use the requested information, beyond the purposes and scope defined in the Membership Agreement, for direct marketing purposes, either directly or through its collaborators. Personal information may also be used to contact the user when necessary. Information requested by our company , information provided by the user, or information related to transactions made through our store ; Our company and its collaborators may use the personal information of our members, without disclosing their identities, for various statistical evaluations, database creation, and market research, even outside the purposes and scope defined in this "Membership Agreement".

Our company is committed to keeping confidential information strictly private and confidential, considering this a duty of secrecy, and to taking all necessary measures and exercising due diligence to ensure and maintain confidentiality, and to prevent the entire or any part of the confidential information from entering the public domain or being used without authorization or disclosed to a third party.

CREDIT CARD SECURITY

 

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things you should look for to understand that you are on a secure site. One is a key or lock icon located on the bottom line of your browser. This indicates that you are on a secure webpage and all your information is encrypted and protected. This information is only used in accordance with the sales process and the instructions you provide. Information related to the credit card used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification, independently of our shopping sites. If the card's usability is confirmed, the transaction continues. Since no information about the card is viewed or recorded by us, it prevents third parties from obtaining this information under any circumstances.

The reliability of payment/billing/delivery address information for orders placed online using credit cards is checked by our company to prevent credit card fraud. Therefore, for customers placing their first order on our websites, the accuracy of their financial and address/telephone information must be verified before the order can proceed to the supply and delivery stage. If necessary, we may contact the credit card holder or the relevant bank to verify this information.

Only you can access and change all the information you provide when you register. If you securely protect your login information, it is impossible for others to access or change your information. For this purpose, during the registration process... The system operates within a 128-bit SSL security zone. This system is an unbreakable international encryption standard.

Having a helpline or customer service department and Online shopping sites that clearly display their address and telephone number are increasingly preferred today. This allows you to obtain detailed information on any questions you may have and gain a better understanding of the reliability of the online shopping company.

Note: We recommend checking that the company's full address and phone number are listed on online shopping sites. If you are going to make a purchase, note down all the phone/address information of the store you are buying from before making the purchase. If you are unsure, confirm the information by phone before making the purchase. All of our online shopping sites clearly display our company information and location.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information, which you send us via mail-order, will be stored confidentially by our company. This information is kept for 60 days to address any potential credit card chargeback disputes with the bank, after which it is destroyed. If any amount other than the approved mail-order form amount is charged to your card for the products you ordered, you can naturally dispute this with your bank and prevent the payment, therefore it does not pose a risk. 

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites within its website. Our company assumes no responsibility for the privacy practices or content of websites accessed through these links. Advertisements published on our company's website are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CIRCUMstances

In the limited circumstances outlined below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy". These circumstances are limited to the following:

1. Complying with the obligations imposed by laws, decrees, regulations, etc., issued and in force by the competent legal authority;

2. In order to fulfill and implement the requirements of the "Membership Agreement" and other agreements concluded between our store and users;

3. Information regarding users may be requested for the purpose of conducting an investigation or inquiry duly carried out by a competent administrative or judicial authority;

4. These are situations where providing information is necessary to protect users' rights or security.

EMAIL SECURITY

When sending emails to our store's Customer Service regarding any order, never include your credit card number or passwords. Information contained in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). These technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates internet usage by storing information about the site and user preferences.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertisements and content from user pages specifically designed for users. The technical communication file is not designed to retrieve data or any other personal information from your main memory or email. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent the receipt of technical communication files or to receive a warning when a technical communication file is sent.

Our company may change the terms of this "Privacy Policy" at any time by publishing it on the site, sending it to users via email, or posting it on the site. If the terms of the Privacy Policy change, they will become effective on the date of publication.

For any questions or suggestions regarding our privacy policy, you can send an email to info@syntheseperfume.com. You can also reach us using the contact information below.

Company Name: SYNTHESE ATELIER DE PARFUM KOZMETIK ITHALAT IHRACAT SANAYI TICARET LIMITED SIRKETI

Address: ÇAMLICA MAH. NICOSE CAD. BLOCK A NO: 76 /1 İÇ KAPI NO: 24 NILÜFER/ BURSA

Email: info@syntheseperfume.com

Tel: +90 5306040275

Fax: